101 Night Trial
If you find yourself not getting on with the snoozel green mattress we would firstly recommend reading through our mattress set up and sleep guides. However, we understand that everybody is different, and if you would like to return the mattress we will collect it free of charge after a minimum period of 30 nights and within the 101 trial night period. Just drop us an email to arrange a suitable time hello@snoozelgreen.com
TERMS AND CONDITIONS OF 101 NIGHT TRIAL (as per general Terms and Conditions)
8.1 As a goodwill gesture, we agree to extend your right to cancel your order of a Snoozel green mattress or topper for any reason after a minimum period of 30 nights and up to 101 days. All we ask is for you to tell us the reason for your cancellation. Failure to provide a reason may delay the collection of your mattress, but ultimately will not void your right to return the mattress under the 101 night trial. Rejuvenated mattresses and toppers have a free trial period of 30 nights.
8.2 The period to cancel expires at 24:00 on the 101st day since the date the mattress was delivered.
8.3 This right must be exercised after a minimum period of 30 nights and within the 101 day period by the same method stipulated in clause 7.4.
8.4 A collection date must be arranged between the Parties in accordance with clause 7.5.
8.5 You may only make and cancel a mattress order once under the 101 night trial (per mattress line). Any subsequent mattress ordered of the same type will not have the 101 night trial period, except as set out in clause 8.6. For the avoidance of doubt a purchaser who buys two different types of mattress will have a 101 night trial in respect of the first mattress ordered in each mattress line.
8.6 Where a claim is made under the mattress guarantee or your statutory rights, in accordance with clause 11, and a replacement mattress is delivered to you, your 101 night trial will be paused and will continue upon receipt of the replacement. Claims under these rights will not limit your entitlement to 101 nights (in total) to trial the mattress (or any replacement).
8.7 The 101 night trial is offered on the basis of goodwill and, as such, we reserve the right to refuse to honour the 101 night trial without prior notice in circumstances we see fit, including, without limitation:
(a) where you are associated with a mattress manufacturer or brand;
(b) where there is evidence that the mattress is stained, ripped, torn or which suggests or otherwise indicates the mattress has sustained any other damage whether due to negligence, wilful damage, neglect or otherwise; or
(c) where Snoozel green suspects any dishonesty, misrepresentation or misconduct on your part.
Except that your statutory rights remain unaffected.
8.8 The 101 night trial applies to mattresses and toppers only and no other Snoozel green Products.
8.9 Nothing in this clause affects your legal rights to cancel the contract under clause 7.
8.10 The 101 Night Trial referred to in this clause 8 is only available for new mattress and topper purchases, either directly from us, or from a retailer who has been authorised by us to offer you the 101 Night Trial.
8.11 The 101-night trial may be offered in other circumstances at the sole discretion of Snoozel green.
8.12 Items must be re-packaged and ready for courier collection in the customers hallway as per the process shared by Snoozel Green.
the natural latex journey.
The latex is harvested from Hevea Brasiliensis rubber trees under the FSC framework which lays out strict rules which protect the water quality, prevents the harvest of rare, old-growth forest, reducing the unsustainable loss of trees and also the use of hazardous chemicals.
from the tree.
Pure rubber is harvested every two to three days, always by hand. A small channel is carved in the bark for the sap to collect in bowls. Rest assured that no trees are harmed in this process. These trees yield rubber for up to 30 years.
the processing.
The raw organic latex for our products is brought directly to our facility to be processed using the Dunlop method. This was developed in 1929 and consumes five times less energy than the modern Talalay process, which is far more complex and less sustainable.
the dunlop process.
It starts by mixing raw liquid latex with water as well as some additional, natural materials which are required for turning the liquid latex into a solid form, including natural soaps, sulphur, vulcanisation and gelling agents. At this stage, natural graphite is added which makes our natural mattresses fire retardant without using toxic chemicals or sprays.
When the latex mixture is ready compressed air is pump into it, making a foamy liquid. The foam is then poured into moulds and baked (vulcanised) for 50 minutes at 110 degrees. The finished, natural latex layer is then removed from the mould, washed and dried.
the mattress
Our Snoozel Green mattress is made from carefully selected fabrics to provide full body comfort & support. Instantly upgrading your sleep hygiene. Green in our name - inspired by our environmentally friendly fabrics, meaning that both your body & mind can rest well.